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Zomato, Disney+ Hotstar, PSN, Steam, Paytm Down in Major Internet Outage

Huge parts of the Internet including Zomato, Paytm, Disney+ Hostar, Sony LIV, Paytm, PlayStation Network (PSN), and Steam are down for many users around the world. About an hour after the outages started being reported, Internet infrastructure provider Akamai confirmed that it is facing an outage. According to Internet outage tracker DownDetector, the outage seems to have started at around 8.55pm on Thursday evening. Within five minutes, the number of reports from people unable to access Zomato alone stood at around 3,000. There were similar scenes playing out with a number of other services too.

Some NDTV sites were also affected in this outage, and Akamai has promised an update within 30 minutes. According to DownDetector, some of the affected sites include (but are not limited to) popular gaming services Steam and PSN, streaming services like Disney+ Hotstar, Zee5 and SonyLIV, and e-commerce platforms like Zomato, Amazon, and Paytm were also all affected.

The scale of this outage is also an indicator of just how huge a part of the overall Internet infrastructure Akamai represents at this point. Major Internet outages of this type seem to be occurring frequently — last month on June 8 a huge chunk of the Internet was inaccessible with popular sites like Reddit, Twitch, and Amazon all affected.

The June 2020 outage was caused by an issue with the Fastly CDN, whose clients included not just popular websites like the ones mentioned, but related infrastructure in turn, leading to a series of failures around the Web. Fastly later explained that the outage was caused when one of its customers changed settings, leading to the global outage. 

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